Supporting Environment Sustainability: Purchasing Intentions Relating to Battery Electric Vehicles in Taiwan

Global warming remains a prominent topic of discussion in numerous countries, with transportation being a key contributor to significant greenhouse gas emissions. To address this issue, governments and the automotive industry in advanced nations are actively promoting a shift from traditional gasoline cars to a variety of electric vehicles. This study adopts the Technology Acceptance Model and perceived value model as its theoretical framework, focusing on environmental awareness and customer experience to analyze the decisive factors influencing consumers’ decisions to purchase battery electric vehicles. By employing a questionnaire survey design, a total of 322 valid responses were collected, and the findings indicate that environmental awareness and customer experience significantly impact perceived quality. Moreover, the study reveals that purchase intention is positively influenced by an enhanced user attitude towards battery electric vehicles. Consumers view these vehicles as valuable, influencing their willingness to purchase and shaping their post-use perceptions, whether positive or negative. To encourage greater adoption, automakers can focus on promoting environmental awareness and organizing more customer-centric experiential activities.

» Author: Fan-Yun Pai

» Reference: doi: 10.3390/su152416786

» Publication Date: 13/12/2023

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This project has received funding from the European Union's Horizon 2020 research and innovation programme under grant agreement Nº 768737


                   




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